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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

Out of stock

Some items are no longer available. Your cart has been updated.

Have a discount code?
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This discount code cannot be used in conjunction with other promotional or discounted offer.

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Taxes and shipping calculated at checkout

FAQs

How long is your shipping time?
This depends on where you are located. The shipping time to US is about 7-12 working days.

Where is my order now?
To track your order, please go to
https://www.hot-coco.com/page/custom/track-your-order
Enter your tracking number and you can track your order.

What’s my tracking number?
After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included.

What’s the status of my order?
Customers will receive a confirmation E-mail to certify that we have confirmed your order. It usually takes 1 to 3 days for processing and then it will be shipped out. After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included.

I have not received any confirmation email.
For this matter, please send an Email to emiliostanleycxvx@gmail.com
Please specify your invoice ID or the last 4 digits of your credit card and we will check for you.

I want to return or refund!
For return product or refund, please read our Return Policy first.
If you insist, please send an Email to emiliostanleycxvx@gmail.com
Please specify your invoice ID or the last 4 digits of your credit card and we will process for you.

How to apply discount?
To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space. If it still doesn’t work, please contact the Email emiliostanleycxvx@gmail.com